How do I update my contact information?

We strongly encourage you to keep your contact information current. This helps us to get your items back to you  in case you were to lose them. Simply login to your ReturnMe Account by going to where you'll enter your username and password.


If you don't remember your password, click on the link at the bottom where an e-mail will be sent to you along with your new temporary password. If you do not receive this e-mail, please visit the following ReturnMe FAQ question: I didn't receive the e-mail you sent me!

Once you've logged in, click on Update My Contact Info.

Once there, you will be able to edit all of your account information and make sure that we're able to reach you in case you lose your items!

You can also add a secondary phone number and a secondary e-mail as well as a preferred time of contact only to be used by ReturnMe in case we need to contact you for an item of yours being found.edit_my_info.png

Once you've entered all your information, press Submit and you're all set to go!

Have more questions? Submit a request


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